The links to the Technical Support Tools below are offered as a service to our existing and prospective customers.  If you need additional pre- or post-sales technical support, please contact our support professionals at 617-467-3059 or email at support@ivcco.com.

For support beyond the standard warranty periods, IVC offers a variety of Premium Support Services.  Click on the links below for more details on these valuable services.

• Training

• Premium Software Support Service

• Extended Warranty

• Configuration/Installation

• On-site Technical Support

Technical Support Tools

Video Storage Calculator

Classification of Hazardous Area Classes and Zones

Communication Bandwidth Calculator

Enterprise Security

Integrity of Stored Video

Active-X Control
    Download the Active-X Control

Return Material Authorization

IVC RMA Guidelines and Procedures

TechSupport

IVC works with highly qualified systems integrators that have been trained to design, build, and install your system regardless of the size and complexity of the project.  They deal with all aspects of water, energy, military, retail, municipal, transportation, and other industries.  They are available for video and non-video projects ranging from small upgrades to large design construction projects.  Contact IVC for the name of a certified reseller in your area.