Our mission at IVC is to continue to strengthen our position as the premier supplier of industrial video solutions. Along with our innovative and high-quality products, we are equally committed to providing our customers and partners with superior pre- and post-sales technical support services.
Whether you are visiting our facility for training, calling our technical support professionals, or taking advantage of any of our online resources or tools, IVC provides an unparalleled level of customer support.
Our standard support and warranties are sufficient to see you through the installation, configuration, and successful start-up of your video surveillance system.
However, if your project support needs become more immediate or complex, we offer several cost-effective options to assist you in design, implementation, technology knowledge transfer, and problem resolution. Use our expertise so that you can focus yours where it is needed.
Click on the link below for our Support Services Product Brochure, which describes available options for:
- Installation and set up assistance
- Remote support
- On-site support
- Documentation Services
- Factory Acceptance Tests
- Software Support Subscriptions
- Extended Warranty
- Spares and replacement options